Coronavirus/COVID-19 Notice: Following the recent changes in government guidance, mutual exchanges are now able to go ahead. If you have recently submitted an application form for an exchange this cannot be processed and you should therefore submit a fresh form.

Welcome to the Housing Online mutual exchange website

 

This service is provided by Ayrshire Housing and South Ayrshire Council. It is free to use by tenants of social landlords anywhere in the UK – housing associations, Councils and other public sector landlords. It is not open to private sector tenants and home owners.

You can advertise your property for an exchange and search other advertisements for a suitable property.

Your first step is to sign up for an account, using an active email address. Once registered, you can create your property advertisement, including uploading photographs of your property.

Why Mutual Exchange?

Mutual Exchange is especially useful for tenants who:

  • Are interested in moving to a new area
  • Want to find a more suitable home
  • Need a smaller or larger home
  • Want to avoid a lengthy wait for a transfer
  • Would like to be able to inspect the other property thoroughly.

All tenants have a legal right to ask for a mutual exchange and we will not unreasonably refuse permission. However, there are some reasons why you may not be able to exchange.

For full information, please visit the Frequently Asked Questions page.